How to get help fast

How to contact support and find answers in the help center

Stuck? We're here to help. There are three ways to get support with SetHero.

Chat with us

For the quickest answers, chat directly with our support team. Click the Help icon (the question mark) in the top-right corner, then select Chat with us. A chat window opens in the bottom-right corner, and a SetHero team member will respond shortly.

Browse the help center

Prefer to find answers at your own pace? Click the same Help icon and select Help Center. It opens in a new tab, where you can search for articles or browse by category.

Pro Tip: Bookmark the Help Center for easy access: https://help.sethero.com

Email us

You can also reach us at support@sethero.com. Email is a good option when you need to share screenshots, attachments, or detailed information. We typically respond within one business day.

Support hours

Our support team is available 9am–5pm PST, Monday through Friday, except U.S. federal holidays. If you message us outside those hours, we'll reply on the next business day.

Suggest a feature

Have an idea for SetHero? Click the Help icon and select Submit Feedback. To vote on other people's ideas and see our roadmap, visit the SetHero product portal.