SetHero isn't always a perfect fit for everyone. In the event that you need to cancel / delete / close your account with us, follow these steps.
1) When logged into your account, click on your user profile and name in the top right. In the dropdown that opens, click on "User Settings".
2) On the user settings page, click on the Delete Account link at the bottom of the page.
3) Confirm that you want to proceed with account deletion. If you'd rather just pause your billing, you can do this by cancelling your subscription on your company's billing page.
4) Follow the account deletion steps to leave feedback and confirm you understand that your data will be deleted and will be unrecoverable (even by SetHero).
5) You'll be asked to enter your password one more time before deleting to confirm. Once you click "Delete Account", your account will be immediately deleted.
Once your account is deleted, you should receive an email notifying you that your account was successfully deleted.
If you encounter any issues or have questions, please contact us at support@sethero.com